JetBlue airlines staff told a passenger on a Boston-Seattle flight on May 18th that her shorts were short enough to possibly offend families on her flight, so she was asked to cover up. The burlesque performer who goes by the name Maggie McMuffin asked if she could tie her sweater around her waist, or use a blanket on the flight, but neither option was allowed. She was forced to search the airport terminal to purchase some sleep shorts just to get home.
JetBlue has since apologized to her, refunded the $22 price for her purchase, and given her a $200 credit for a future flight.
The airline released this statement when asked about the incident by KIRO 7 news:
“The gate and on board crew discussed the customer’s clothing and determined that the burlesque shorts may offend other families on the flight. While the customer was not denied boarding, the crew members politely asked if she could change. The customer agreed and continued on the flight without interruption.
We support our crew members’ discretion to make these difficult decisions, and we decided to reimburse the customer for the cost of the new shorts and offered a credit for future flight as a good will gesture.”